Privacy Policy

1. Introduction

BUILTIFY ("we", "our", "us") is a digital agency founded in 2025, providing professional website development, web design, ecommerce, SEO. We are headquartered in West Champaran, Bihar, India. This Privacy Policy explains how we collect, use, protect and manage information when you visit or interact with our website at https://builtify.tech/ and use our services.

We are committed to keeping your personal information safe and handling it responsibly. This policy applies to all information collected through our website, enquiry forms, communications, and the services we provide. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that is necessary for us to respond to your enquiries, provide our services, and improve your experience on our website. The information we handle falls into the categories described below.

We do not collect information that this website does not actually collect. For example, we do not operate an online store on this website, and we do not process online payments directly through builtify.tech.

3. Information You Provide

You may choose to share information with us by contacting us. When you submit a form or contact us directly, you voluntarily provide information such as:

• Your name
• Your email address
• Your phone number
• The service you are interested in
• Details about your project or business

You are never required to provide information. You can browse our website without submitting any personal details. Please only share information that you are comfortable providing.

4. Contact and Enquiry Information

We offer several ways to reach us, and each collects information in the way described below:

• Contact and enquiry forms. Our contact page and consultation forms collect your name, email address, phone number, the service you are interested in, and any project details you choose to include. This information is used solely to respond to your enquiry and prepare a proposal for you.
• Job applications. When you apply for a role through our website, the application form collects details such as your name, email address, phone number, age, gender, location, and other information relevant to the position. This information is used only to evaluate your application.
• WhatsApp. Our website provides links to chat with us on WhatsApp. If you choose to message us, you voluntarily share your phone number and message content with us through WhatsApp, which is operated by Meta. WhatsApp's own privacy policy also applies to those messages.
• Email and WhatsApp. You may contact us by email at support@builtify.tech or via WhatsApp at wa.me/919472953417. Information you share through these channels is used to respond to you.

5. Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

• Your device and browser type, operating system, and screen size
• Pages you visit and how you interact with the website
• The website you came from and the links you click
• Your approximate location (such as country or city), derived from your IP address for display purposes
• A small amount of preference information, such as the currency you choose to view prices in

This information helps us understand how visitors use the website so we can keep it fast, useful, and easy to navigate. We do not use this information to identify you personally.

6. Cookies and Similar Technologies

Our website does not set first-party advertising cookies, and we do not use cookies to track you across the internet.

The website stores small amounts of data in your browser's local storage to remember preferences and improve your experience. For example:

• Your selected display currency
• Whether you have already seen or dismissed a promotional pop-up
• Offer countdown timers and similar time-sensitive features

We may also store a local copy of a consultation form you submit in your browser to support the submission process. This data remains on your device and can be cleared at any time through your browser settings.

Our analytics provider (see below) may set cookies or similar technologies to measure website usage on the pages where analytics is enabled. You can disable or delete cookies at any time through your browser settings.

7. Analytics and Performance Data

We use Google Analytics on our homepage to understand how visitors use the site. This collects aggregated, statistical information such as the number of visitors, pages viewed, approximate location, device type, and how users arrive at the website.

We also use third-party services to display prices in your local currency:

• ipapi.co — detects your approximate country based on your IP address so we can suggest an appropriate currency.
• ExchangeRate-API — retrieves current exchange rates to convert our prices.

These services receive your IP address when the website requests currency information. They do not receive your name, email address, or any other personal details. The data collected through analytics is used in aggregate to improve our website and services.

8. How We Use Information

We use the information we collect for the following purposes:

• To respond to your enquiries, questions, and consultation requests
• To prepare proposals, quotes, and discuss potential projects
• To evaluate job applications you submit
• To communicate with you about your project and our services
• To improve our website, its performance, and user experience
• To display pricing in the currency most relevant to you
• To maintain the security and proper functioning of our website

We do not use your information for automated decision-making, and we do not sell your personal information.

9. How We Protect Information

We take reasonable technical and organisational measures to protect the information we hold. Our website is served over HTTPS, which encrypts data exchanged between your browser and our servers. Access to enquiry information is limited to the members of our team who need it to respond to you.

While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

10. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We share information only in the limited circumstances described in this policy:

• With service providers who help us operate our website and process enquiries (listed below)
• When required by law or to protect our legal rights
• With your consent, or in connection with a business transfer, should it ever occur

11. Service Providers

We use trusted third-party services to help our website function. These providers process information only on our behalf, and each has its own privacy policy:

• Formspree — processes contact and consultation form submissions and delivers them to us securely. When you submit a form, the information you enter (such as your name, email, phone, and message) is transmitted to Formspree and then to us.
• Google Analytics — measures website usage on our homepage.
• ipapi.co — provides IP-based country detection for currency display.
• ExchangeRate-API — provides live currency exchange rates.
• WhatsApp (Meta) — used when you choose to contact us through our WhatsApp links.
• Google Fonts, Cloudflare CDN (Font Awesome), and Placehold.co — provide fonts, icons, and placeholder images; these may receive your IP address when loading content.

Where our website links to these services, their own terms and privacy policies apply to your use of them.

12. Payment/Transaction Information

We do not collect payment card details, bank account numbers, or other financial information through this website. There is no online checkout or payment gateway on builtify.tech.

Payment arrangements for our services are discussed and agreed directly with you, typically through consultation calls, email, or WhatsApp. Any payment made is processed through the payment method we agree on at that time, and the applicable payment provider's own terms and privacy policy will apply.

13. Communication

When you contact us, we may use the contact details you provide to respond to your enquiry, follow up on your project, and share information relevant to the services you requested.

We do not send unsolicited marketing messages. If we ever send promotional communications, we will only do so where you have asked to receive them, and you can unsubscribe at any time.

14. Data Retention

We retain enquiry and application information only for as long as needed to respond to you, provide our services, and meet any legal or administrative obligations. Once information is no longer needed, we delete or anonymise it.

Data stored locally in your browser (such as currency preferences) stays on your device and is under your control. You can clear it at any time through your browser settings.

15. User Rights

Depending on where you are located, you may have rights regarding the personal information we hold about you. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing of your information
• Withdraw any consent you have given at any time
• Lodge a complaint with a supervisory authority in your region

To exercise any of these rights, contact us at support@builtify.tech and we will respond within a reasonable time. We may ask you to verify your identity before fulfilling your request.

16. Data Security

We apply reasonable measures to help protect information against unauthorised access, loss, misuse, or alteration. Our website is served over an encrypted HTTPS connection, and access to the information you send us is restricted to authorised members of our team.

17. Children's Privacy

Our website and services are intended for businesses, professionals, and individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that information.

18. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles (Facebook, Instagram, LinkedIn, WhatsApp) and websites of projects we have built. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

20. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us: